Ibis Birmingham Centre New Street Station Hotel Exterior photo

Ibis Birmingham Centre New Street Station Hotel Interior photo

Ibis Birmingham Centre New Street Station Hotel Business photo

Key details

About the Hotel

21 Ladywell Walk, Birmingham, B5 4ST

In the vibrant Chinese Quarter

Very good

7.6

7.3

/10

3.6

3.9

Loved by Ibis Birmingham Centre New Street Station Hotel guests

Cute staff

Great breakfast

Quick lifts

Comfortable room

"We booked the ibis Birmingham Centre New Street to host our annual team meeting due to the close proximity to our business and having had a good experience previously."

Kirsty N from United Kingdom

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"Location was good, about 10 mins from New Street and right in the centre of China Town."

Emma B from United Kingdom

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"The bar was very cool and the fact that it was 24/7 with multiple food options still available at all times was very helpful for our group who found ourselves hungry at 3am!"

Nikhil T from United Kingdom

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3-star city-centre hotel 600 metres from Birmingham New Street Station and Bullring Shopping Centre

Amenities

The hotel offers a 24-hour bar serving hot food and drinks, providing around-the-clock accessibility for guests. Complimentary earplugs are provided in every room to manage noise from the surrounding nightlife. Private parking is available on site for an additional charge, with accessible parking spaces for guests with disabilities.

Rooms

Each of the 159 en suite rooms includes a flat-screen TV, work desk, and tea and coffee making facilities. The rooms are compact with a private bathroom that features a lower bathroom sink, emergency cord, and grab rails for accessibility. Key card access controls the lift, adding a layer of security for guests staying on upper floors.

Dining

A cooked buffet breakfast is served every morning from 06:30 to 10:00, with fresh poached eggs available on request. The bar menu includes fruits, kids' meals, snack bar options, and wine/champagne. Special diet menus are offered for guests with dietary requirements, and packed lunches can be arranged.

Location

The Ibis is located within the Chinese Quarter, 600 metres from Birmingham New Street Station and a minute's walk from the Hippodrome Theatre. The Bullring Shopping Centre and Birmingham Museum & Art Gallery are within a 5-minute walk. Victoria Square, the city's main public square, is just a short stroll from the hotel entrance.

Business

The hotel has 7 meeting rooms for corporate and social events, with fax/photocopying services available. Express check-in and check-out are offered for business travellers needing quick access. Daily housekeeping and dry cleaning services are provided, and the 24-hour front desk handles luggage storage and private check-in/check-out.

Highlights

Location: 600 metres from New Street Station and 5-min walk to Bullring

Rooms: 159 en suite rooms with accessibility features

Dining: 24-hour bar with hot food, cooked buffet breakfast

Business: 7 meeting rooms with express check-in/check-out

Pet-friendly: Pets allowed at the hotel

Parking: On-site private parking available (charge applies)

“This hotel's prime advantage stems from its unbeatable location near Birmingham New Street Station and the Bullring Shopping Centre, making it ideal for travellers seeking convenience. The recently renovated rooms are comfortable, and the 24-hour bar service adds a layer of accessibility that's hard to ignore. It's a practical choice, particularly for those attending events or needing quick transport links.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.8/10Review score

View our interactive map

Highlights from guests

Guest ParkingEasy Parking

The parking was on-site. It's very central so parking is a big bonus. I managed to park at the hotel.

Richard from England

Review on

Dining24/7 options

The bar is open 24/7, so you can grab food whenever you want. Buffet breakfast is usually good.

Nikhil from United Kingdom

Review on

Meeting RoomsIT Support

The meeting room had great tech. There was support with the IT set up and everything we needed.

Kirsty from Scotland

Review on

Room FeaturesWarm and Clean

The room was clean and simple, and that's all we needed. The room was warm with extra pillows.

Jeannie from Wales

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Twin Room
2 persons
140 sq. feet
1 Single bed
Heating
Shower
room details
Double Room
2 persons
140 sq. feet
1 Double bed
Heating
Shower
room details
Family Room One Double Bed One Single Bed
2 persons
140 sq. feet
1 Double bed and 1 Single bed
Heating
Shower
room details

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Very good

7.7/10Review score

General

No smoking on site
On-site car park
Handicap parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Billiard tables

Guest Parking

Public parking is possible on site at GBP 15 per day.

Services

Housekeeping
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Free Wi-Fi in rooms
Heating
Tea and coffee facilities

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Ibis Birmingham Centre New Street Station Hotel, guests are invited to savor a delightful array of international cuisine in a warm and family-friendly atmosphere. With options that cater to diverse dietary preferences, including vegetarian, vegan, gluten-free, and dairy-free, there is something to satisfy every palate throughout the day.

Ibis Birmingham Centre New Street Station Hotel Restaurant photo

Restaurant #1

International

Ambiance

A welcoming space perfect for families, featuring an inviting decor that encourages relaxation and enjoyment.

Key Offerings

Indulge in a variety of dishes suitable for breakfast, brunch, lunch, and dinner, along with high tea and cocktail hour for a delightful twist to your evenings.

Reservation

Not needed

Open daily from 06:30 AM to 00:00 AM

Ibis Birmingham Centre New Street Station Hotel Location

21 Ladywell Walk, Birmingham, B5 4ST

Map view

City landmarks

Gallery

Gas Hall Exhibition Gallery

3200 ft

Aquarium

National SEA LIFE Centre Birmingham

5200 ft

Library

Library of Birmingham

3800 ft

Landmark

Hall of Memory

4300 ft

Church

Birmingham Cathedral

4200 ft

Museum

Coffin Works

3900 ft

Museum

Thinktank Birmingham Science Museum

4400 ft

Landmark

Custard Factory

3300 ft

Landmark

Birmingham Repertory Theatre

4200 ft

Gallery

Ikon Gallery

4900 ft

Church

Birmingham Oratory

1.4 mi

Event hall

International Convention Centre Birmingham

4700 ft

Landmark

Gas Street Basin

3900 ft

Landmark

Burnaby Memorial

2200 ft

Event hall

Arena Birmingham

1.1 mi

Museum

Pen Museum

1.0 mi

Nearby

Mall

Bullring & Grand Central

1600 ft

50 - 54 Inge St / 55 - 63 Hurst St

Birmingham Back to Backs

500 ft

Art object

Statue of Horatio Nelson

1500 ft

Church

Saint Martin in the Bull Ring

1300 ft

Shopping Area

The Arcadian Centre

300 ft

New St.

Rotunda

1400 ft

Theatre

The Old Rep Theatre

1400 ft

Restaurants

Malaysian Delight

100 ft

8 Ladywell Walk

Peach Garden

200 ft

34 Ladywell Walk

New Sum Ye

400 ft

Unit B206 Arcadian Centre 70 Hurst Street

Look In Takeaway Restaurant

200 ft

6 Ladywell Walk

The Sly Old Fox Theatre Birmingham

400 ft

54-56 Hurst Street

Mr Pretzels Bullring

400 ft

Upper Dean St Upper Mall West Bullring

Grand Central Kitchen Birmingham

800 ft

7 Stephenson Street Adjacent to Metro Tram stop opposite New Street Station.

Soul Shack at The Sunflower Lounge

1000 ft

76 Smallbrook Queensway

Dixy Chicken

500 ft

21 Hurst Street

The Meat Shack

600 ft

17 Thorp Street

Explore Birmingham

Local Highlights

Bullring & Grand Central

6 minutes' walk

A major shopping center featuring high street stores, dining options, and iconic architecture, perfect for shopping enthusiasts.

Thinktank Birmingham Science Museum

16 minutes' walk

An interactive science museum showcasing engaging exhibits, including a planetarium and an old steam engine, great for families.

Birmingham Back to Backs

2 minutes' walk

A preserved series of Midlands' working-class houses offering guided tours, illustrating life from the 1840s to the 1970s.

Library of Birmingham

14 minutes' walk

A striking architectural marvel housing extensive archives and hosts cultural events, often featuring free exhibitions.

Cannon Hill Park

25 minutes' walk

A large park with beautiful gardens, boating, and a playground. Ideal for outdoor relaxation and family picnics.

Ackers Adventure

10 minutes' drive

An adventure park offering thrilling activities like skiing, snowboarding, and climbing for adrenaline seekers of all ages.

Malaysian Delight

1 minute' walk

A cozy spot serving authentic Malaysian cuisine. Try their signature Nasi Lemak, with vegetarian options available.

Peach Garden

1 minute' walk

Offers a range of Asian dishes in a relaxed atmosphere. Known for its sushi and dim sum, reservations recommended.

The Sly Old Fox Theatre Birmingham

2 minutes' walk

An intimate venue for live performances including comedy and music nights, suitable for all ages.

National SEA LIFE Centre Birmingham

20 minutes' walk

Features a vast underwater tunnel with various marine life. A fun outing for families and marine enthusiasts.

Tips on navigating the city

City Centre
Birmingham 11 min · 3000 ft
Airports
Birmingham (BHX) 23 min · 9.3 mi
East Midlands (EMA) 99 min · 41.0 mi
Train
Birmingham New Street 5 min · 1400 ft
Birmingham Moor Street Railway Station 6 min · 1700 ft
Bus
Bus stop 8 min · 2000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at GBP 15 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of GBP 12.0 per person.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese, Polish, Greek, Arabic, Lithuanian, Latvian

Number of floors:

Number of rooms:

155

Former name

Ibis Birmingham City Centre

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Ibis Birmingham Centre New Street Station Hotel's location is a definite plus for many, especially its proximity to Birmingham New Street station, Chinatown, and attractions like Victoria Square and theaters. The rooms are generally considered a decent size, clean, and comfortable. Some guests mentioned occasional noise from nearby clubs, particularly on weekends. You can also enjoy round-the-clock food service.

Review score

Based on 5 verified reviews

7.8 /10

Very good

100%

Recommend

Location

8.8/10

Staff

8.6/10

Facilities

7.7/10

Comfort

7.9/10

Pros

Excellent location

Clean rooms

Friendly staff

Cons

Poor service

based on 2292 reviews

3.5/5

Olivia from United Kingdom

Couple

Double Room

4 nights in November 2025

Reviewed: December 28, 2025

9/10

helpful staff convenient feature round-the-clock food

The location suited my needs very well. The staff was helpful , always ready to assist with any questions. The hotel offers round-the-clock food service, a convenient feature for late-night cravings.

The check-in desk looked somewhat dark , giving a less inviting first impression.

0 Helpful

reese from united states

Business traveller

double room

2 nights in November 2025

Reviewed: December 01, 2025

7/10

reasonable city center stay

good welcome reception clean room good towels full car park rude staff security stern looks security guard

I found the welcome at reception to be good. my room looked clean. The bed was comfortable. the shower worked well, and i had good towels. i found plentiful hand/body and hair wash was available.

the car park was full when i arrived at midnight. security staff seemed rude and spoke limited english. the security guard gave stern looks when i went to the lift. i found this intimidating.

0 Helpful

Reese from United States

Double Room

3 nights in November 2025

Reviewed: November 25, 2025

8/10

city center shopping center

The location is near the city center. The hotel is only a few minutes' walk from the shopping center.

The air conditioning did not affect the room temperature much.

0 Helpful

Mia from Germany

Single

Double Room

3 nights in October 2025

Reviewed: November 17, 2025

9/10

Excellent Central Stay

modern room clean room excellent shower comfy bed

The room was modern and very clean (i was impressed). It included a bright window. The bathroom featured an excellent shower. The bed was super comfy, i slept very well.

The walls in the room had a few stains.

Location

9/10

The location is convenient, a short walk from the station. The hotel is near the Bull Ring and the Chinese quarter. There are many Asian restaurants and a supermarket nearby.

0 Helpful

Eddie from United Kingdom

Single

double room

3 nights in August 2026

Reviewed: October 18, 2025

6/10

hard bed broken switch

the staff was very friendly and helpful.

The room was tiny for two adults. The bed was very hard and uncomfortable. an additional blanket was not available, so i felt cold. the light switch was broken. the toilet flush broke on the second night, i could hear the toilet flushing all night.

0 Helpful

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